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FF14 Shadowbringers Crashing Freezing / PC, PS4 Fix.

FF14 ShadowBringers Crashing & Freezing Fixes – PS4 / PC

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Square Enix have now released their third major expansion to the epic world of Final Fantasy 14. That’s right brand new job classes, raids, missions and story elements are on your way with the latest release. However today we can share with you ways in how to resolve and fix any FF14 ShadowBringers Crashing or Loading Errors you may have.

FF14 ShadowBringers Crashing/Freezing Troubleshooting.

First things first. If you have encountered any issues with FF14 ShadowBringers Crashing or Freezing on you, regardless of console you should reach out to Square Enix Co.

Be sure to use this guide if you believe that the fault may lie with either your software or hardware. This guide will deliver some common fixes that may solve the problem.

The guide below caters for any and all issues regardless of the console that you’re using.


Square Enix co have been the long time developers behind titles such as Final Fantasy 10, 13, 14 and many more. However it’s not just simply Final Fantasy. Games such as Dragon quest and many others come from these King and Queens of Gaming development.

It’s important though if you do suffer any issues or errors that with FF 14 Shadowbringers you should contact Square Enix Co and report the fault.

FF14 Square Enix Developers

Square Enix will be able to help you with any and all queries regarding FF14 Shadowbringers, it’s state of play any errors or issues you may have and more.

Be sure to follow Square Enix Co on their official Social Media outlets such as Facebook, Twitter, Youtube to stay current with any updates, patches or news releases for RAGE 2.

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“FF14 ShadowBringers is crashing?” Why is this?

It’s rare however if you have experienced, FF14 ShadowBringers or any other game completely stalling on you, freezing then ultimately crashing then it may indicate either a Software or Hardware Fault.

There are two different variations when it comes to game breaking bugs like this.

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FF14 ShadowBringers Freeze Or Locking up?

If your game has frozen then it is likely with some time the game will un-hinge it self and actually repair it self. However during this time its important to stop entering key presses on your controllers as you risk crashing the game all together.

FF14 ShadowBringers Crashed?

If your game has stopped responding completely, either the audio has cut out or you have encountered an inability to interact with some of the particular game mechanics. Then this highly suggests that your FF14 ShadowBringers has crashed on your console. More often than not a simple reboot or quick restart can solve the issue.

PC XBox One PlayStation 4 Nintendo Switch

Windows 10 FF14 ShadowBringers Crashing Fix.

Windows 10 Gaming PC Crashing / Freezing

FF14 ShadowBringers Frozen While Playing on Windows 10 PC? Below are some ways in which you can identify the issue.

1: What Hardware are you running On FF14 ShadowBringers?

If you’re unsure of what you’re running in your Gaming Rig then there is a great Website which can declare whether or not your PC can support FF14 ShadowBringers or not.

Simply visit System Requirements Lab. This website is incredible for determining what you can or cant do on your rig. It will even suggest upgrades for your PC in order to play what ever game you wish.

Fix : Check if your Gaming Rig Can Run FF14 ShadowBringers

If your PC matches the requirements for FF14 ShadowBringers but it is still not running then you may have another fault on your hands. Simply follow the below steps of trail and error resolve the issue.

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2: Download the Latest Graphic Drivers for FF14 ShadowBringers.

Have you got the latest Graphics Driver for your Graphics Card for FF14 ShadowBringers?

Whether or not your running Radeon or Nvidia it is heavily suggested that you run the latest Graphics Drivers for your Graphics Card. More often than not Windows 10 will install the latest drivers for your unit.

Fix : Download the Latest Graphic Drivers Today.

However you can force this action by visiting your graphics card provider and downloading the drivers from the support section.

Nvidia Download Drivers Website.
AMD Radeon Graphic Card Drivers Download Page.

Be sure to uninstall any previous graphics drivers before completing this step as running dual drivers may create more problems than solving.

If you’re Running the correct drivers then move on.

3: Download The Latest FF14 ShadowBringers Update For PC.

It’s imperative that if you’re having any problems with FF14 ShadowBringers. Check to make sure that your rig is running the latest update.

For the length of Gaming History – basic Freezing and Crashing has been a bane for gamers everywhere. Often Square Enix Co will release patches, updates and fixes for you to download over time.

Fix : Download The Latest FF14 ShadowBringers Update Today.

Gaming platforms will usually auto-download any updates available for their games. For Example – Steam will automatically detect any updates which are required for the game and its Highly recommended for you to download the update before attempting to play.

If you’re Game has the latest update then it maybe possible that your Steam needs to update. In order to do this – simply restart STEAM and it will attempt to download the latest update available in order to run FF14 ShadowBringers.

Steam : FF14 ShadowBringers Frozen on “Preparing To Launch”

**This Fix is only Applicable on Steam – FF14 ShadowBringers may not be available via this Client yet.**

Sometimes games on Steam can get hung up during playing.

If your FF14 ShadowBringers freezes and shows a preparing to launch error which simply goes no where – then luckily enough Steam have a pretty strong guide on what to do if your gaming rig hangs at this point.

Be sure to do the following : 

If none of the above guides have helped you get FF14 ShadowBringers to stop Freezing or crashing while playing. Be sure to reach out to Square Enix Co with the contact information above and inform them of the issue.

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4: Game Files Damaged or Corrupt On Hard Drive?

Sometimes downloads or installs can go wrong. This is especially the case if your PC is shut off or disconnected while downloading or while the installation file is being complete.

To quickly try and fix the issue of FF14 ShadowBringers crashing and freezing on startup then simply delete all your core FF14 ShadowBringers. You can do this by visiting your Control Panel on Windows 10.

Once the files have been deleted simply download the game files once again and attempt to re-install.

Fix : Is your Hard Drive Corrupt or Contains Bad Sectors?

It’s important to ensure that your Hard Drive is able to write data correctly. You can use programmes such as HD Tune to check for any bad sectors.

Corrupt or Damaged Hard Drives will continue to lose data. We highly recommend for you to ensure your Hard Drive is showing no faults.

5: Ensure you’re Running the Latest Motherboard Bios.

Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of FF14 ShadowBringers.

It’s important that if you are having random crashes, blue screens or freezing while playing that you ensure that your motherboard is up to date.

To do this simply visit your motherboard provider and download the latest drivers available.

Fix : Install the Latest Motherboard Bios to Fix Crashing on PC.

Ensure that you make a backup of your Windows 10 while completing this task. If you’re unskilled in dealing with PC equipment you may make matters worse so be careful.

Fear not though any permanent damage is very unlikely when dealing with BIOS updates.

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6: Close Unnecessary Applications While Playing FF14 ShadowBringers.

This is a pretty important step when it comes to debugging whether or not your game is struggling due to system responsibilities.

Disable any and all software which you’re simply not using. Yes this includes third party apps such as Spotify, web browsers, broadcasting software and much more.

These programmes will continue to be a burden for your processor and memory while you’re not using them. If you’re worried about the performance of your Gaming Rig then we do have an extensive guide on how you can max out performance.

Guide : Bolster your PC or Laptop Performance Easily.

This will not only provide a smoother gaming experience for FF14 ShadowBringers but also prove for a much faster operating system.

7: Benchmark your PC Rig for FF14 ShadowBringers.

Like we discussed above, if your PC does not feature the components that is required for FF14 ShadowBringers to run. Then you may find problems with it crashing and freezing.

Sometimes not running a powerful enough Graphics card may lead to FF14 ShadowBringers stuttering or completely freezing up.

Fix : Is your PC or Laptop Compatible for FF14 ShadowBringers? Check Today.

Problems with your Memory modules may also present blue screens which will feature various error codes. So there’s a heap of issues that could come from running the wrong equipment.

Our Recommended Benchmark Tools : UserBenchMark Tools.

We highly recommend that you ensure you’re running the Recommended hardware settings required for FF14 ShadowBringers. You can sometimes download Benchmarks available for the game your playing.

8: A Fresh Install May Fix FF14 ShadowBringers.

Something you can do while waiting for Square Enix Co to give you feedback regarding the fault is to uninstall and re-install FF14 ShadowBringers again. This may clear up any significant software errors or corrupt data within your hard drive.

It’s also important to ensure that if you have recently changed processor or motherboard . That you complete a fresh install of Windows 10.

Advice : Check Your Hard Drive Health Today.

As new motherboard firmware may present various bugs and issues with older installations of Windows 10 while trying to Play FF14 ShadowBringers.

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FF14 Shadowbringers NEWS

“Explore breathtaking new environments, encounter exotic new races, master exciting new jobs, and fight alongside prominent characters with the new Trust system as you embark on a new journey as the Warrior of Darkness!”

PlayStation 4 FF14 ShadowBringers Crashing Fix.

PlayStation 4 Fix

1: Downloading the Latest PlayStation 4 Console Update

There are a few things that you can check to ensure that your PlayStation 4 is up to speed in order to play FF14 ShadowBringers. Firstly is your console running the latest Console Software Update? Here’s how to check :

Main Menu > Settings > System > Console Info > OS Version.

Latest Optimal Update for FF14 ShadowBringers on PS4 is : 5.50.

Guide : Updating your Playstation 4 to the Latest Console Update To Fix FF14 ShadowBringers.

Ensure that you’re PlayStation 4 is connected to the internet or a nearby strong Wi-Fi source then download the latest Console firmware. Sometimes games can be released and present issues or anomalies when running older system versions so it’s important you get the latest.

If for any reason your PlayStation 4 fails to update while downloading it maybe possible that either your having issues with your internet connection.

Troubleshoot : Is your PlayStation 4 Hard Drive Corrupt.

It may also be that possibly Sony servers are having problems on their end.

We advise you to wait and if you find no resolution to this issue then get in contact with the Sony Support Team.

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2: Is FF14 ShadowBringers running the latest update?

It is not uncommon for some games to be released with some Game Breaking bugs which may cause your freezing issue. One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest FF14 ShadowBringers update.

In order to do this boot up FF14 ShadowBringers while being connected to the internet and you will be prompted to download the latest updates.

Guide : Ensure FF14 ShadowBringers is running the latest update to fix freezing.

Sometimes you can force the update within the options of the games. It’s important though you check that your internet connection is active or the prompt wont appear.

If you’re still having problems with FF14 ShadowBringers crashing even with the latest update then it may indicate a Corrupt Update file or a Software install. So we recommend the next step is to start from scratch.

3: Try To Re-Install FF14 ShadowBringers on PS4.

Un-Installing software from your PlayStation 4 is surprisingly easy and should not be a concern for most experienced gamers. However if you’re unsure on how to clear your hard drive of any FF14 ShadowBringers files then simply check :

  1. Locate game in the Games Menu
  2. When the desired game is highlighted, press the Options button on the controller
  3. Select Delete
  4. Confirm to Re-install and Fix FF14 ShadowBringers

Select the FF14 ShadowBringers file and choose to un-install. Be warned though this will remove mostly all game files, data files, user settings, file saves and more. However it may be necessary to resolve your crashing issue.

Guide : How to Format your Playstation 4

“My FF14 ShadowBringers is still Crashing and Freezing”?

After a Fresh install of FF14 ShadowBringers and your still encountering the problem? Then more than likely this will be a Hardware fault with either the Game disk or your PlayStation 4 itself. Here’s some key things to look out for.

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4: Is your FF14 ShadowBringers Disk Causing Crashing and Freezing?

Important to know if you have digitally downloaded or pre-loaded FF14 ShadowBringers then skip this fix as you will not find a solution to your problem here.

There are a few warning signs that you should look out for on your FF14 ShadowBringers disk.

PlayStation 4 Disks are covered in a scratch resistant layer which makes them pretty formidable at holding their own under daily wear and tear.

However if you push your finger lightly against the reflective side of the disc and you feel any dents, cuts, or cracks then it may be possible your FF14 ShadowBringers disk is faulty.

GUIDE : How To Fix Scratches on FF14 ShadowBringers Disk

If any Dents, Cracks, Cuts or significant scratches exist on your FF14 ShadowBringers disk and you believe you have not caused them.

Then you’re more than welcome to seek a replacement from the source of purchase under your warranty. Remember though most stores or businesses wont honour your warranty if the damage is accidental or from obvious abuse.

Another type of Disk Error is what some people call “Disk Rot” Its due to chemical irritants destroying the surface of your disk and may cause your FF14 ShadowBringers disk to become unreadable or provide you with a long list of errors including crashing while you play.

If your Disk has suffered any kind of Disk Rot then its unlikely that you will be able to fix it and should seek a replacement or refund for FF14 ShadowBringers.

Fixing Scratches on your FF14 ShadowBringers disk.

Luckily enough if your PlayStation 4 Disk is covered in scratches then most retailers and some online services offer a disk repair service which is tried, tested and in most scenarios beneficial.

GUIDE : How To Fix Scratches on FF14 ShadowBringers Disk

We were sceptical at first – however having various disks which did not work cleaned we can honestly vouch for the service so be sure to try that.

One important thing to remember.

If your Disk has any evidence of cuts, dents or cracks then there is simply no point sending it for a repair as it’s unlikely anyone will be able to correct that issue.

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5: PlayStation 4 Overheating?

Is your PS4 Overheating Causing FF14 ShadowBringers to Crash and Freeze?

Often overlooked but a PS4 console running hot can and may cause your games to freeze or crash. This without proper care may result in your console becoming damaged or unusable in the future so it’s important to take action.

Your PlayStation 4 will have an array of different intakes, vents and grills which help keep the Console cool while playing games like FF14 ShadowBringers. It’s important to ensure that these areas do not become obstructed.

More recent iterations of the PlayStation 4 Console are a lot more capable of reducing temperature. However regardless of the model which you have it is still important to clean your PlayStation 4 Consoles frequently.

GUIDE: PlayStation 4 Overheating Solution and Cleaning Guide

If you believe that your Playstation 4 overheating is causing FF14 ShadowBringers to crash and freeze then be sure to use the comprehensive overheating cleaning guide we’ve created to fix the problem.

Once the console has cooled off – boot up FF14 ShadowBringers again and try again.

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6: Game Save Corrupt and Freezing?

It maybe possible you have damaged or Corrupted your FF14 ShadowBringers Save file. There are some obvious signs which will help indiciate whether or not your Save file is damaged.

You will find that your game or your system will crash and freeze at a specific point in the game. Maybe it’s before a cut scene – a crucial boss fight – or a particular loading screen.

If it’s happening at the same exact point each time it may indicate that your save file is corrupt.

Guide : How To Recover and Protect your FF14 ShadowBringers Save Data

Sadly more often than not if you’re save file is corrupt there’s no real way to repair the issue unless attempting various third party software. Although we would highly recommend not using these software as more often than not.

They are a complete money sink. The best way to protect your FF14 ShadowBringers save file is to abide by the loading rules and do not switch the console off while playing.

To Fix your game crashing and freezing on your save file. Simply revisit an earlier save file.

7: Is a Faulty PS4 Causing your FF14 ShadowBringers to Crash?

If you have tried all of the above solutions for your PlayStation 4 and FF14 ShadowBringers then it maybe likely that your PS4 is faulty. Now it is time to source a repair or replacement for your PlayStation 4, Slim or Pro.

You can find details regarding this below.

Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns

The good news is the Sony team are incredibly good at offering excellent customer service.

So Contact Sony for your next step – Maybe they can benchmark your console and find the issue or simply source you a repair or replacement.

If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!

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User Submitted Freezing/Crashing Fixes.

Like we expressed earlier – We have yet to have any issues or faults with FF14 ShadowBringers crashing or freezing.. However if you have feel free to reach out and we may be able to provide a fix.

Also be sure to reach out to Square Enix Co with any fixes you find.


Have any of the above tips or common fixes solved your problem? If not use the guides below which may help resolve the issue.

Universal Guides:

Repair or Replace your Computer Components Today!
Protect your Game Saves from Damage and Corruption.
Repairing Your Scratched Games and Faulty Discs.

Online & Connection Guides: 

How to Test and Bolster your Internet Connection.
Best Internet Providers for Gaming and Streaming 2018.