If you’re having problems with your Games not downloading, installing, Crashing and Freezing then it may be an idea to try deleting your current saves. This guide will guide you through how to delete your game saves, starting fresh and how to factory reset your XBox One Console.
There are a few reasons why you may need to re-install games or delete game saves. Sometimes patch downloads may make your game files corrupt or damaged. Poor console care when your games are saving can also cause fault with your games.
The following guides will help you resolve and fix the issues that you’re having with certain games.
How to Re-Install Games on XBox One.
Sometimes over time our game files can become corrupt. This is due to poor care being taken when saving data. You can avoid this in the future by practising simple console care. Trust us the benefits outweigh the negatives.
If you’re game files are corrupt or your game is not loading or installing then it maybe a good idea to start fresh. Here’s how you re-install any software installed on your XBox One.
Guide : Avoid Game Saves from Being Corrupt in the Future
To Delete Specific Game Files on your XBox One Complete the Following.
1: Click Home Button on Controller.
2: Toggle to “System”
3: Click “Settings”
Once you have done this you will be on the main XBox One Settings Page. From here simply complete the following.
1: Toggle “System”
2: Click “Storage” Then click to the right to “Manage Storage”
This will present you with your Storage Hub. From here you will be able to cycle through your games and un-install and delete specific game files and saves.
Once the games have been un-installed you will be able to place the original game disc inside to attempt to install. If it’s a digital product you will never lose access to your content.
The good thing about purchasing games digitally is you never lose them and will always have access to your games regardless of the console.
Deleting Game Saves on XBox One.
Games Crashing at a specific point over and over may indicate a corrupt or damaged game save. You can easily fix this by simply deleting the game save and starting fresh.
If you strongly believe the fault of the issue lies within your Game Saves and not the actual game install then you can manually delete or re-write game saves.
Guide : Protect Your Game Saves on XBox One.
The bad news is your progress and data will be lost. However some games do have the ability to revert back to previous states of play which will allow you to continue.
Here’s how you can safely delete your game saves without endangering your game files.
To Delete Specific Game Files on your XBox One Complete the Following.
1: Click Home Button on Controller.
2: Toggle to “System”
3: Click “Settings”
Once you have done this you will be on the main XBox One Settings Page. From here simply complete the following.
1: Toggle “System”
2: Click “Storage” Then click to the right to “Manage Storage”
Once the save game has been deleted simply re-boot the game and proceed from an earlier game save. If this is not possible sadly you will have to start again.
How To Factory Reset your XBox One.
If you have tried both of the above steps but you’re still having problems with your Games Not Loading, Not Downloading, Crashing and Freezing on you. Then it maybe time for you to Factory Reset your XBox One.
Factory Resets are also great if you want to purge your console of any and all personal details if you’re looking to re-sell your console.
**WARNING**
Something to consider while you’re doing this. Although you wont be able to inflict any hardware damage. If for what ever reason you power off your XBox one while it factory resets you may damage the firmware.
In the event that your console is damaged and you are not able to factory reset. Be sure to reach out to the place of purchase and you may be eligible for a repair or replacement.
Advantages of Factory Resetting Your XBox One
Possibly Fix An Error On Your Hard-Drive.
Allows You To Sell Your XBox One Free From Fraud.
Disadvantages of Factory Resetting Your XBox One
If Completed In-Correctly May Cause Permanant Damage To Your Console.
Once Files are Deleted Their Is Zero Chance Of Retrieving Them.
Guide : Seek a Repair or Replacement for your XBox One.
How To Factory Reset XBox One
1: Press the Home Button on your controller.
2: Toggle “System”
3: Click Settings.
This will present you with the Main Menu Settings for your XBox One. From Here complete the following.
1: Click “System”
2: Click “Console Info”
3: Click “Reset Console”
4: Click “Reset and Remove Everything”.
Once again during this process it’s important that you do no turn off your console or distrupt the process in any wasy. You may risk damaging the firmware of the console.
After the XBox One Factory Reset
Once the Format has been completed your XBox One console will restart back to it’s original settings. This includes inputting time, location date and more. You will also have to re-sign into any previous accounts you may have.
Dont worry any content purchased on your account will be accessible by re-downloading it onto your fresh install.
Factory Reset Not Fixed Game.
If you have found that the Factory Reset has not resolved your original problem. It is now very likely that either a fault lies with the game that you’re playing.
Guide : How to get a repair or Replacement for your Console.
Or alternative to this the fault lies with your console. The good news is when you buy a XBox One you will have a standard warranty. This will allow you to seek a repair or replacement for your console.
Reaching out to Microsoft Support.
If you’re still waiting on a replacement or repair you can always reach out to Microsoft. They have an incredibly strong customer support team whom will gladly help.
Contact Microsoft and explain the situation. They may take some time but they will definitely try their best to resolve the situation.
Conclusion.
The XBox one is an incredibly sturdy console. It suffers very few hardware faults and even when it does the warranty provided by the retailers will cater for that.
Sadly Data corruption and damaged patch files are common place and can happen to any user. Of course there are ways in which you can avoid this.
However we hope the guide above has helped resolve your problem. If you’re still having issues be sure to check the following guides.
XBox One Guides:
Download the Latest XBox One Updates Today!
Is your XBox One Hard Drive Damaged or Corrupt?
Get The most out of your XBox One Connection.
Stop your XBox One From Overheating.
Universal Guides:
Fix Your Games & Repair Scratched Discs.
The Easiest ways to Fix Laser Burn Revealed.
Protect Your Data from being Corrupted.
What Does your Warranty on Games & Consoles Cover.
Ping & Connection Guides:
Best Internet Provider for Gaming 2018.
Test Your Internet Connection and Improve Your Speed.
