Is your PlayStation 4 giving you grief with Chasm Audio? If you’ve noticed that your game audio is stuttering, cutting out or simply not playing then it is most likely the fault of your console. Here’s some easy ways to help troubleshoot the issue.
PlayStation 4 Chasm Audio Issue?
Having issues with various games on your PlayStation 4 With Audio? Maybe it may be cutting out or stuttering. We’ve created this troubleshooting guide to help Identify the Issue.
It’s important to remember it’s highly unlikely an audio fault would be an issue with the Chasm software however this guide will help you identify what is causing the issue.
Bit Kid, Inc Contact Information.
Founded back in August 2011. They have previously worked on games like “Take Arms” available on XBox Live Gold. They are now churning out Chasm and we’re excited for what they have in the future.
There are a variety of different hardware issues that maybe causing an audio fault. We have yet to experience an audio issue with Chasm. However it’s important to contact Bit Kid, Inc regardless.
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Chasm | News, Trailers, DLC and More…“Chasm Features gorgeous deisgn elements, super fun game play and a unique setting” |
As we discussed before it’s highly unlikely an audio fault would be an issue with the final Chasm release. However if you reach out to Bit Kid, Inc then they maybe able to provide you with fixes that have helped other users.
If you want to stay up to date with the community then be sure to follow Bit Kid, Inc on their social circles.
PlayStation 4 Common Audio Issues & Known Fixes.
While you’re waiting for feedback from the Bit Kid, Inc there are some things you can check to help troubleshoot the issue you’re having. After successfully trying the following common fixes it may help identify what is causing your Audio fault with Chasm.
1: PlayStation 4 Support Guide
Sony have featured a robust Audio guide when it comes to outputting audio from your Console.
“Your PS4™ system automatically selects the best audio format for connected devices. It is usually not necessary to change these settings.”
“When you connect a device such as an AV amplifier for a home theatre to the DIGITAL OUT (OPTICAL) port, you can select the audio format(s) that the connected device supports.”
“To select the audio format(s), select (Settings) > [Sound and Screen] > [Audio Output Settings] > [Primary Output Port] > [DIGITAL OUT (OPTICAL)].”
You can read the full guide above. It may deliver some insight in how to correctly output your Audio for Chasm from your PlayStation Console. Alternative to this you can simply reach out to Sony.
PS4 Audio Stuttering While Playing.
If you find that your frames are dropping or your audio is cutting out during game play. This may indicate an issue with either your Console or Software.
Complete the following steps to help identify the Audio bug and fix it.
1: Downloading the Latest Chasm Update May Fix Audio.
It’s imperative that you make sure your PlayStation 4 is running the latest Console Update and not just that. That you’re connected to the internet and your Game is running the latest update.
Fix : The Latest Chasm Updates on PS4.
Ensure that you have a stable internet connection and that your PlayStation Console has the required storage allocation for both downloads. If you’re struggling with this check the update guide above.
2: Try Replacing your HDMI Cable to Identify the Fault.
Changing your HDMI cable or connection cable may help resolve the issue. Sometimes cables can become damaged and faulty due to wear and tear. A simple Restart of the console maybe required after changing the HDMI Cable.
Source a reliable Cable from Amazon or a Nearby Retailer. Ensure that if you’re intending for a 4K display then the Cable is strong enough.
3: PlayStation 4 Damaged HDMI Port?
Any discrepancies or anomalies within your audio cutting out maybe due to a poor connection from your PlayStation 4.
Be sure to check the rear HDMI Ports of your console and ensure none of the connections or data pins are bent or damaged.
Fix : Source a Replacement for Your PlayStation 4.
If you are dealing with a Damaged PlayStation 4 then at this time it may be ideal to seek a repair or replacement for your console from your warranty.
4: Re-Initialise From Playstation 4 Safe Mode.
You can enter the Factory Settings by putting your PlayStation 4 in safe mode. These settings will allow you to completely reset and alter significant settings within your console.
From this menu you can reset your display settings. If this fails to resolve your Chasm Audio issue. Then you can always try to re-initialise your console. Be warned this will wipe your Hard Drive and should only be attempted as a last resort.
Fix : Factory Reset PlayStation 4.
Follow the above guide for safe guidelines in factory resetting your PlayStation 4 Console.
User Submitted Fixes For PS4 Audio.
Conclusion
Unlike Gaming PC’s and Laptops. Audio issues between the PlayStation 4 and your display device is quite rare. Remember if you believe the fault to be a software issue then reach out to Bit Kid, Inc.
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