The PlayStation 4 Servers are firing up and are allowing players from all over the globe to pre-download Call of Duty Black Ops 4 ready for release date on the 12th of October 2018. You can do this easily despite which console you have. Be sure to follow the guide below if you’re having issues with Black Ops 4 Not Downloading or Installing.

Call of Duty Black Ops 4 Not Downloading on PS4?

Recently purchased Call of Duty Black Ops 4 on PlayStation 4 through the PS-Store? That’s great! However if you’re having problems with the game failing to download or becoming corrupt then we can help.

In this troubleshooting guide we will help identify what the problem is causing your PlayStation 4 to not download.

It’s also important to reach out to the game Devs so you can give them a heads up on any possible software issue. So Contact Activision today.

Activision Contact Information.

It is vital that Activision are informed if you have experienced Call of Duty Black Ops 4 not installing or downloading onto your PlayStation 4. We have yet to experience any issues however that does not mean you’re alone.

Once Activision are aware of a fault which may be effecting a large number of people they may release an update patch to help with the situation.

Call of Duty Black Ops 4 Updates

Call of Duty Black Ops 4 – News, Updates and More.

“Activision are bringing out all the stops with this latest addition to the Call of Duty Franchise”

You can also reach out to Activision on their social circles to stay up to date with their developments and updates for Call of Duty Black Ops 4.

Another thing which you can try is contacting Sony Directly for support regarding your PlayStation 4. Their support team are very informative of any issues you may have.

PlayStation 4 Call of Duty Black Ops 4 Downloading Fixes.

The good news about this Troubleshooting guide is it will help identify why your PlayStation 4 is unable to download your games. Be sure to follow the steps accordingly if they apply to you.

1: PS4 Internet Connection Faulty?

All too common especially when running on a weak line. A poor or unstable internet connection can have dramatic effect on the ability to download and install Call of Duty Black Ops 4.

Be sure to reach for a nearby laptop or mobile device in which you can currently test your internet connection. You can also run a quick test using the Network Settings within your PlayStation 4 Home Settings.

Fix : Test your Internet Connection Today.

Use the above fix to help identify if your PlayStation 4 is connected to the internet correctly or is suffering any bandwidth issues.

If it is revealed that you have no obvious faults with your internet connection. It maybe a fault with your PlayStation 4 connecting to your Ethernet cable or Wireless.

Guide : Complete PlayStation 4 Connection Guide.

Be sure to follow the above guide as it will give details on how to properly connect your PlayStation 4. It also gives tips on how to improve the performance of your internet speed.

2: Sufficient Space for Call of Duty Black Ops 4 on PS4?

PlayStation 4 External Storage

Your Console with a hard time downloading or installing Call of Duty Black Ops 4 if you do not have the correct amount of available hard drive space. So it’s important to regularly clean your drive of any un-used applications.

You can easily do this by visiting the system settings within your PlayStation 4.

Fix : Delete Un-Used Applications on Your PlayStation 4.

Above there is a complete guide detailing ways in which you can delete your unused data and factory reset your PlayStation 4.

You can also seek the assistance with an external hard drive to save your Call of Duty Black Ops 4 data on. Ensure that the hard drive is compatible with your PlayStation 4.

Call of Duty Black Ops 4 Not Installing PS4? Troubleshooting Guide.

The below fixes will apply to you if you have purchased a physical copy of Call of Duty Black Ops 4 from a local retailer. Rest assured that if any of the below fixes do not help with the situation. You are covered by an in-store or online warranty.

1: Call of Duty Black Ops 4 Disc Causing Failed Install?

Games on the PlayStation 4 can be interrupted or fail due to the condition of your PlayStation 4 Discs. If the Call of Duty Black Ops 4 disc has evidence of any scratches, dents, cuts or burns then it is possible that the disc is damaged.

You can easily attempt to get the disc cleaned using a light cleaning cloth and some solution. although we would much rather visit a retailer and get it done by hardware designed to buff out your disc.

Fix : Repair your Call of Duty Black Ops 4 Disc today.

If you have recently purchased Call of Duty Black Ops 4 and it was delivered damaged or faulty. Then ensure that you seek a repair, replacement or refund from the retailer of purchase.

2: Install Call of Duty Black Ops 4 on another PlayStation 4.

You can easily isolate whether or not your PlayStation 4 might be suffering a hardware fault by installing your copy of Call of Duty Black Ops 4 on a friend of colleagues console. If they are also suffering from the same issue then it’s important that you reach out to Activision.

It may also indicate that your Call of Duty Black Ops 4 disc is faulty so you should try sourcing the original retailer for a replacement before asking for a refund.

It’s important to note that if the game installs with no issues then this indicates that your PlayStation 4 has some form of hardware fault.

3: Damaged PlayStation 4 Hard Drive?

It sounds pretty Grave. However there are still options available to you if your PlayStation 4 Hard Drive is indeed Damaged or Corrupt. If you’re not able to install Games onto your Console this is likely the issue.

Fix : PlayStation 4 Hard Drive Damaged

You can identify if you’re hard drive is faulty by using the above guide. It will detail ways in which you can test your hard drive and replace it if necessary.

The good news is your console is still covered by a warranty if your Hard Drive is indeed damaged.

4: Replace your Faulty or Damaged PlayStation 4 Today.

As long as your PlayStation 4 has no visible accidental damage then it is likely that you are eligible for a repair or replacement on your console.

You will need to provide proof of purchase to your retailer before they will issue a replacement. So be sure to have that on hand.

Advice : Everything you need to know to replace your PlayStation 4.

The above guide details everything and anything regarding your PlayStation 4 and how to source a replacement. You can also reach out to Sony Support to inform them of the issue and they will be able to assist further.

User Submitted Fixes for Call of Duty Black Ops 4 Not Installing / Downloading.


It’s imperative that if you’re suffering from Call of Duty Black Ops 4 not Installing or not downloading that you reach out to Activision. They will be able to help you if such an issue arises.

Something you can also try is to inform Sony Support. Their customer support team are very well trained and will be able to provide solutions.

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