Repair DOTA 2 Not Loading on Steam / Windows 10

Save your future frustration by following these easy fixes to help with Dota 2 not loading on Windows 10.

Dota 2 Not Loading?
Dota 2 Not Loading?

If you have had problems with Dota 2 Not Loading on Steam or Windows 10 then we’ve got you covered. This comprehensive guide covers some simple and more advanced fixes that may solve the problem.

DOTA 2 Not Loading Steam / Windows 10 Guide

If you have recently just downloaded and installed DOTA 2 but you’re having problems with it running or loading on you. Or perhaps you’re PC is loading however your games are consistently crashing or freezing on you while you’re playing.

This can be incredibly frustrating so we’ve gathered some easy fixes that may solve your problems which have benefitted similar games on Steam.

Be sure to remember that this guide has been created for Windows 10. Ensure that you’re running the latest version of Windows before trying to complete any of these fixes.

Help Us Help You Fix The Problem!

Identifying when or where your DOTA 2 stops loading is one of the first things you can do before troubleshooting the problem and finding a fix.

Games can crash, stall or simply not load when booting the game from the Steam Client, while loading cut scenes, while loading levels and much more. So it’s important that if your game is not loading on you make a mental note on when.

We will be sure to update this guide overtime with any and all user submitted issues that we find.

We will then endeavour to try and Fix the issues that users and gamers let us know about. Until then we’ve compiled a list of the more common fixes for any and all Steam games including DOTA 2.

These Fixes are PC – Windows 10 Specific.

DOTA 2 Not Loading Fix Guide Contents :

1: DOTA 2 Not Loading With Steam on Windows 10.
2: Downloading the Latest Update to Fix DOTA 2 not Loading.
3: DOTA 2 crashing and freezing while loading fix.
4: DOTA 2 disconnecting while loading Fix.

1: DOTA 2 is not running or playing with STEAM on Windows 10

It can be the most frustrating of things. After waiting for your download to complete you fire up your game and it does not run. You’re either presented with an error or a completely black screen.

Some common issues that may occur is a black screen with audio but no visual display which can indicate various issues or faults.

While DOTA 2 may not be responding because loading has ceased on your PC Rig.

We will try to clear up some easy solutions and solve your problem of the game not playing.

Does your PC Support DOTA 2?

Most games on Windows will have both a Minimum requirements and Recommended Requirements.

Most of the time not having the required components within your Gaming rig will give you significant issues and errors when running DOTA 2 and other games. This may be the reason why your game is not loading on Steam.

So it’s highly encouraged to make sure that your PC is compatible with DOTA 2 before purchasing it on steam.

The Minimum Requirements and Recommended Requirements for DOTA 2 are listed below.

Minimum Requirements for DOTA 2
Recommended Requirements For DOTA 2
  • OS: Windows 7 or newer
  • Processor: Dual core from Intel or AMD at 2.8 GHz
  • Memory: 4 GB RAM
  • Graphics: nVidia GeForce 8600/9600GT, ATI/AMD Radeon HD2600/3600
  • DirectX: Version 9.0c
  • Network: Broadband Internet connection
  • Storage: 15 GB available space
  • Sound Card: DirectX Compatible


If you’re unsure of what your running in your Gaming Rig then there is a great Website which can declare whether or not your PC can support DOTA 2.

Simply visit System Requirements Lab.

This website is incredible for determining what you can or cant do on your rig. It will even suggest upgrades for your PC in order to play what ever game you wish.

My PC meets the Requirements but DOTA 2 still not loading.

If your PC matches the requirements for DOTA 2 but it is still not running then you may have another fault on your hands. Simply follow the below steps of trail and error resolve the issue.

Have you got the latest Graphics Driver for your Graphics Card for DOTA 2?

Whether or not your running Radeon or Nvidia it is heavily suggested that you run the latest Graphics Drivers for your Graphics Card. More often than not Windows 10 will install the latest drivers for your unit.

However you can force this action by visiting your graphics card provider and downloading the drivers from the support section.

Be sure to un-install any previous graphics drivers before completing this step as running dual drivers may create more problems than solving.

If you’re Running the correct drivers then move on.

2: Are you running the Latest Update for Steam or DOTA 2?

It’s imperative that if you’re having any problems with DOTA 2 running check to make sure that you’re rig is running the latest update.

Sometimes but not always developers can release software which is incompatible with certain foundations of Windows 10. Usually to fix this the developers will release patches or quick fix updates.

Steam will automatically detect any updates which are required for the game and its Highly recommended for you to download the update before attempting to play.

If you’re Game has the latest update then it maybe possible that your Steam needs to update.

In order to do this – simply restart STEAM and it will attempt to download the latest update available in order to run DOTA 2.

Downloading the Latest update for DOTA 2 will more than likely fix any software issues you may have.

DOTA 2 doing nothing after “Preparing To Launch”

Sometimes games on Steam can get hung up during playing. If your DOTA 2 shows a preparing to launch error which simply goes no where – then luckily enough Steam have a pretty strong guide on what to do if your gaming rig hangs at this point.

Be sure to do the following : 

If you need more help on this then visit Steams Comprehensive guide on fixing preparing to launch errors with DOTA 2.

DOTA 2 installation maybe corrupt or damaged.

Sometimes downloads or installs can go wrong. This is especially the case if your Rig is shut off or disconnected while downloading or while the installation file is being complete.

To quickly try and fix the issue of DOTA 2 not loading then simply delete all your core DOTA 2 files by right clicking the game in your Steam Library.

Once the files have been deleted simply download the game files once again and attempt to re-install.

Not always but this fix has been proven to work on more than occasion so be sure to attempt this before you reach out to STEAM support for more suggestions or advice on how to solve DOTA 2 not playing.

3: STEAM Crashing and Freezing while Playing DOTA 2.

An issue which happens to the majority of PC Gamers is games freezing while playing or simply showing a black screen and crashing to desktop.

This is incredibly annoying especially while your mid gameplay. Sadly there are a variety of reasons why your PC may crash while playing DOTA 2. So prepare yourself for an extensive trial and error endeavour while you get to the root of your problem.

Are you running the latest Motherboard BIOS Update?!

Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of DOTA 2 so it’s important that if you are having random crashes, blue screens or freezing while playing that you ensure that your motherboard is up to date.

To do this simply visit your motherboard provider and download the latest drivers available.

Ensure that you make a backup of your Windows 10 while completing this task as if you’re unskilled in dealing with PC equipment you may make matters worse so be careful.

Fear not though any permanent damage is very unlikely when dealing with BIOS updates.

Close all unnecessary Windows 10 Systems while DOTA 2 is running

This is a pretty important step when it comes to debugging whether or not your game is struggling due to system responsibilities.

Disable any and all software which you’re simply not using. Yes this includes third party apps such as spotify, web browsers, broadcasting software and much more.

PC Gamer have a pretty intensive article which features how you can make Windows 10 Run faster so be sure to check it out.

Benchmark your PC Rig to determine whether or not you can run DOTA 2.

Like we discussed above, if your PC does not feature the components that is required for DOTA 2 to run then you may find problems with it crashing.

Sometimes not running a powerful enough Graphics card may lead to DOTA 2 stuttering or completely freezing up.

Problems with your Memory modules may also present blue screens which will feature various error codes. So there’s a heap of issues that could come from running the wrong equipment.

Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns

We highly recommend that you ensure that you running the Recommended settings required for DOTA 2. You can sometimes download Benchmarks available for the game your playing.

Recommended Specifications for DOTA 2
  • OS: Windows 7 or newer
  • Processor: Dual core from Intel or AMD at 2.8 GHz
  • Memory: 4 GB RAM
  • Graphics: nVidia GeForce 8600/9600GT, ATI/AMD Radeon HD2600/3600
  • DirectX: Version 9.0c
  • Network: Broadband Internet connection
  • Storage: 15 GB available space
  • Sound Card: DirectX Compatible

Reach out to Steam Forums to identify if anyone else is having problems with DOTA 2

The Steam Community are incredibly strong and if you’re having problems more than likely so are others.

Simply post your Specs and your update version on the Steam Forums for DOTA 2 and browse to see if any others are having similar problems to yourself.

Alternatively you can also reach out to Steam Support to deal with the issue however despite how strong they are at customer relations they may take a few hours to days to reply to your query so be sure to be patient while waiting.

Complete a Fresh Install of DOTA 2 to fix Loading Errors.

Something you can do while waiting for Steam support to reply is to simply uninstall and re-install again.

This may clear up any significant software errors or corrupt data within your hard drive.

It’s also important to ensure that if you have recently changed processor or motherboard lately that you complete a fresh install of Windows 10.

New motherboard firmware may present various bugs and issues with older installations of Windows 10 while trying to Play DOTA 2.

4: DOTA 2 disconnecting While Loading on Steam.

The Majority of games available on Steam and Windows 10 also have support for a lot of online features.

This may be true for DOTA 2 as more often than not games of this generation come with multiplayer support, online leader boards, online co-op, achievements and much more.

GUIDE: How To Test Your Internet Connection / Recommended Internet Providers For Gaming

Although the problem with online capability is that you may discover issues with disconnecting from games or lagging while you play games like DOTA 2.

There are a variety of reasons why you would have these issues. Below are some simple fixes for you if you are disconnecting from DOTA 2 or are experiencing delay or Lag.

Ensure All outside software is disabled while you play DOTA 2.

Sometimes third party software, other applications or downloads while you play can be real bandwidth hogs on your internet connection.

So be sure to disable and close any third party applications that might be the cause of your lag or disconnections.

Windows 10 has a real nasty habit of updating while your gaming. Which can cause problems so if you are having issues check your windows update tab.

This will show you if there is any activity. Either delay it or simply complete it until you return to DOTA 2.

Ensure that your Internet connection is stable.

The Majority of online games these days benefit from running broadband and fibre from various companies available within the UK and all other the world.

A way to check if your internet connection is strong enough for DOTA 2 and other games is to check

Guide : Finding the Best Internet Provider For DOTA 2

If you have detected that your download speed is slow or below the recommend 5MB/s then it maybe time for you to upgrade your internet through your internet provider.

DOTA 2 servers maybe offline for various reasons.

Some developers schedule downtime for their games and multiplayer servers to patch, update and repair for a better gaming experience.

More often than not if you check the developers website you will identify any downtime that they maybe suffering.

Something you can also do is simply visit DOTA 2’s Community forums provided by Steam – this will show you if other players are having similar problems to you.

This will also identify if the problem maybe server side and something which is not associated with your copy of DOTA 2 or your gaming PC.

Ensure STEAM is still running while you play.

It’s imperative that you run STEAM while you play DOTA 2.

The reason for this is sometimes games may rely upon the foundations of STEAM in order to deliver their online service. This is more often found in peer to peer games which do not rely on dedicated servers.

Sometimes if you cut your access to steam while you play, you may experience problems with your game saving, achievements not unlocking and much more.

Still having problems? Contact DOTA 2 and discuss the issue.

If You have tried the above fixes however your still having significant issues with disconnecting from the game then we highly recommend that you report the fault to the developers – either to their support team or by the Steam Forums.

It’s generally really appreciated by most developers and once they have recorded your fault they may be able to release a patch update or fixes which will solve the problems for you and others.

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