Mortal Kombat 11 is now available world wide on your Nintendo Switch, PlayStation 4, XBox One and PC. So today we’re taking some time and talking about ways in which you can fix and resolve your Mortal Kombat 11 Not Loading Errors.
NetherRealm Studios
The newest Edition of Mortal Kombat 11 has been hand crafted by the kings and queens of NetherRealm Studios. NetherRealm have also worked on other various titles including previous Mortal Kombat games and the Injustice Franchise.
It’s important though if you do suffer any issues or errors that you should contact NetherRealm Studios and report the fault
NetherRealm have a tonne of titles under their belt so be sure to visit their website for a complete run down of their available catalogue on PS4, XBox one and Pc.
Be sure to follow NetherRealm Studios on their official Social Media outlets such as Facebook, Twitter, Youtube to stay current with any updates, patches or news releases for MK11.
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Not Loading Troubleshooting Guide
It can be devastating and can happen at any moment of the game. However more often than not when games decide to cease loading data it’s during blank loading screens. This will result in your game becoming completely unresponsive and ultimately crashing.
The most frustrating part about this for the majority of time. Your Save Data, Your Progress and your accomplishments will not be saved.
This Troubleshooting Guide will help identify reasons why games like Mortal Kombat 11 are not loading for you. We have yet to experience any issues with Mortal Kombat 11 not loading. However if you have then be sure to reach out to NetherRealm Studios.
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Help Us – Help You Fix The Problem!
It’s important to note for yourself when the game stops loading. The reason for this is – when and where it stops loading. Will give you insight into how to possibly fix the issue.
This guide for Mortal Kombat 11 Not Loading has been created with the experience and issues from similar games on the Platform. It’s aim is to help identify what factors are causing your games to not load for you.
We will be sure to update this article with any User Submitted Issues you find.
We will then endeavour to try and fix those issues. Until then we’ve compiled a list of common fixes for most reasons why games may stop loading for you.. These fixes are console specific so be sure to highlight the correct Console.
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| PC | XBox One | PlayStation 4 | Nintendo Switch |
Windows 10 Mortal Kombat 11 PC Not Loading Fix.
Mortal Kombat 11 may not be responding because loading has ceased on your PC, Gaming Rig or Laptop. Follow the following steps to ensure that your PC or Rig is compatible.
1: Does your PC Support Mortal Kombat 11?
Most games on Windows will have both a Minimum requirements and Recommended Requirements.
If you don’t meet these requirements with your Gaming rig. You will endure significant issues and errors when running Mortal Kombat 11 and other games. This may be the reason why your game is not loading.
Fix : Ensure that your PC Is Compatible with Mortal Kombat 11 Today.
So it’s highly encouraged to make sure that your PC is compatible with Mortal Kombat 11 before purchasing it. The Minimum Requirements and Recommended Requirements for Mortal Kombat 11 are listed below.
| Minimum Requirements for Mortal Kombat 11 |
| Recommended Requirements For Mortal Kombat 11 |
If you’re unsure of what your running in your Gaming Rig. Simply visit System Requirements Lab.
This website is incredible for determining what you can or cant do on your PC. It will even suggest upgrades for your PC in order to play additional high-end games.
My PC meets the Requirements!
If your PC matches the requirements for Mortal Kombat 11 but it is still not running then you may have another fault on your hands. Continue to Troubleshoot with the Steps Below.
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2: Downloading the Latest Graphic Drivers for your PC.
Not running Compatible NVIDIA or Radeon Graphics Card Drivers may cause Mortal Kombat 11 not to load. Read below on how you can grab the latest drivers and fix the issue.
To help improve your chance of fixing your Loading issue it is suggested that you force a Graphics Card Update today if available. If you’re running the latest driver then you can also try a previous driver.
Fix: Download the Latest Graphic Drivers for Mortal Kombat 11 Today.
Running stagnant or old drivers can cause version miss match errors with your hardware. It’s important to delete any old and un-used drivers before continuing.
If you’re Running the correct drivers then move on.
3: Download the Latest Mortal Kombat 11 Update.
NetherRealm Studios teams will always release patch updates, bug fixes and performance boosts via your gaming client. Regardless of which Gaming Client Mortal Kombat 11 uses it is likely your PC will attempt to automatically download the latest drivers.
Ensure that you’re connected to the internet during this process. A poor connection may cause for a corrupt install file, poor patch files and more.
FIX: How To Locate the Latest Mortal Kombat 11 Updates.
It is likely that if you download the latest Update then you will solve your loading issue. If it does not be sure to move onto the below solutions.
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Steam: Not Loading – Stuck “Preparing To Launch”
Sometimes games on Steam can get hung up during playing. If your Mortal Kombat 11 shows a preparing to launch error which simply goes no where – then luckily enough Steam have a pretty strong guide on what to do if your gaming rig hangs at this point.
Be sure to do the following :
- Update your Windows install
- Update drivers for your computer
- Verify your game cache files
- Disable non-essential software
- Check the game’s system requirements
4: Possible Damaged Installation? Try Again!
Sometimes downloads or installs can go wrong. This is especially the case if your Rig is shut off or disconnected while downloading or while the installation file is being complete.
Advice : How to Avoid Game Files becoming Corrupt.
To quickly try and fix the issue of Mortal Kombat 11 not loading then simply delete all your core Mortal Kombat 11 files. This can be completed on Windows 10 by accessing your Control Panel.
How to Access Control Panel :
1: Search “Remove” in search Menu
2: Click “Add or Remove Programmes”
3: Search for Mortal Kombat 11 in the list and uninstall.
Once the files have been deleted simply download the game files once again and attempt to re-install.
It’s imperative that your internet connection remains stable and strong during this process. Failure to do this may result in a failed download.
Advice : Ensure your Internet Connection is Stable.
Not always but this fix has been proven to work on more than occasion so be sure to attempt this before you reach out NetherRealm Studios support for more suggestions.
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5: Is your Motherboard Compatible with Your Hardware?
Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of Mortal Kombat 11.
So if you’re not running a compatible Motherboard Bios in alignment with your Hardware you may find that your Programmes or Games may not load. If they do you may encounter a variety of bugs or faults.
To do this simply visit your motherboard provider and download the latest drivers available.
Fix: Install your Latest Motherboard Bios Update.
Ensure that you make a backup of your Windows 10 while completing this task as if you’re unskilled in dealing with PC equipment you may make matters worse so be careful. Fear not though any permanent damage is very unlikely when dealing with BIOS updates.
6: Close All Other Software.
It’s surprising the impact third party software can have when you’re trying to load games like Mortal Kombat 11. If your PC is running sluggish or simply not loading be sure to close any and all un-necessary applications.
It’s good practice to ensure that programmes are not leeching your bandwidth or memory while you’re focused on the singular task. You can do this by cleaning up control panel on Windows 10.
Programmes like Adobe, Movie maker and much more are incredibly intensive on your hardware so ensure they are closed before running Mortal Kombat 11.
We have created a performance boost guide which will give you some pretty helpful tips which will allow you to bolster your Gaming Performance.
Fix : Improve your Performance of your Gaming Rig Today.
The Suggestions featured in this guide are more focused on software changes that you can make instead of hardware upgrades.
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7: Complete a Fresh Install of Mortal Kombat 11 to fix Loading Errors.
If you’re still unsure of the reason for fault with Mortal Kombat 11 not loading. Then you can attempt a fresh install to help resolve the issue. You can do this by simply un-installing your game from the gaming client.
Once the files have been cleared. Restart your PC and then attempt to install once again. This will help identify whether or not the loading issue is a software or hardware fault.
Guide : Is your Hard Drive Corrupt Or Faulty?
If you’re having difficulties installing then this may indicate that your Hard Drive maybe faulty. We have created the below guide which will help you resolve any issues that you may have with your Hard Disk.
Mortal Kombat 11 disconnecting While Loading Online.
The Majority of games available on Gaming Clients and Windows 10 also have support for a lot of online features.
This may be true for Mortal Kombat 11 as more often than not games of this generation come with multiplayer support, online leader boards, online co-op, achievements and much more.
Fix : Ensure your Connection is Stable to Load Mortal Kombat 11.
Although the problem with online capability is that you may discover that you’re internet connection maybe causing Mortal Kombat 11 not to load.
There are a variety of reasons why you would have these issues. Below are some simple fixes for you if you are disconnecting from Mortal Kombat 11.
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1: Ensure that your Internet connection is stable.
The Majority of online games these days benefit from running broadband and fibre from various companies available within the UK and all other the world.
A way to check if your internet connection is strong enough for Mortal Kombat 11 and other games is to check SpeedTest.com
Advice : Best Internet Provider For Playing Games Like Mortal Kombat 11.
If you have detected that your download speed is slow or below the recommend 5MB/s then it maybe time for you to upgrade your internet through your internet provider.
2: NetherRealm Studios Servers maybe Offline.
Some developers schedule downtime for their games and multiplayer servers to patch, update and repair for a better gaming experience. This is no different for NetherRealm Studios.
If you check the NetherRealm Studios website you will identify any downtime that they maybe suffering. In this time it’s important to remain patient until any further updates are released.
This will also identify if the problem maybe server side and something which is not associated with your copy of Mortal Kombat 11 or your gaming PC.
Mortal Kombat 11 XBox One Not Loading?
If you’re having problems with Mortal Kombat 11 not loading or freezing during the loading screens on your XBox One. Try some of the following Easy fixes.
If none of these options help you with your endeavour. Be sure to contact NetherRealm Studios regarding your findings. You do have the option to reach out to Microsoft Support regarding the issue.
1: Download The Latest XBox One Console Updates.
Firstly is your console running the latest Console Software Update? This may help prevent you experiencing Mortal Kombat 11 not loading. You can check your latest update easily.
Here’s how to check :
Main Menu > Settings > System > Console Info > OS Version
Latest Optimal Update for Mortal Kombat 11 : 10.0.16299.5101
Fix : Download the Latest XBox One Console Update Now.
Ensure that you’re XBox one is connected to the internet or a nearby strong Wi-Fi source then download the latest Console firmware. Sometimes games can be released with intermittent bugs which may cause it to stop loading. These are often patched after release.
If for any reason your XBox One fails to update while downloading it maybe possible that either your having issues with your internet connection.
Or Microsoft servers are having problems on their end. We advise you to wait and if you find no resolution to this issue then reach out to Microsoft Support.
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2: Download Latest Mortal Kombat 11 Update!
It is not uncommon for some games to be released with some Game Breaking bugs which may cause your loading issue. One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest Mortal Kombat 11 update.
In order to do this boot up Mortal Kombat 11 while being connected to the internet and you will be prompted to download the latest updates.
Fix : Try Downloading the Latest Mortal Kombat 11 Update To Resolve The Not Loading Issue.
Sometimes you can force the update within the options of the games. It’s important though you check that your internet connection is active or the prompt wont appear.
If you’re still having problems with Mortal Kombat 11 not loading after updating then it may indicate a Corrupt Update file or a Software install. So we recommend the next step is to start from scratch.
3: Start Fresh with Mortal Kombat 11.
Re-Installing may fix the Not Loading Issue. Here’s how you can do this.
Un-Installing software from your XBox one is surprisingly easy and should not be a concern for most experienced gamers. However if you’re unsure on how to clear your hard drive of any Mortal Kombat 11 files then simply check :
Main Menu > System > Settings > System > Storage > Manage Storage > View Contents > Games > Mortal Kombat 11 > Uninstall
Guide : Formatting and Factory Resetting Your XBox One To Fix Mortal Kombat 11
Select the Mortal Kombat 11 file and choose to un-install. Be warned though this will remove mostly all game files, data files, user settings, file saves and more.
However it may be necessary to resolve your crashing issue.
After a Fresh install of Mortal Kombat 11 and your still encountering the problem. Then more than likely this will be a Hardware fault with either the Game disc or your XBox One itself. Here’s some key things to look out for.
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4: The Mortal Kombat 11 XBox One Disk Not Loading
**If you have purchased Mortal Kombat 11 digitally then be sure to skip this fix.**
Okay so there are a few warning signs that you should look out for on your Mortal Kombat 11 disk. XBox One Disks are covered in a scratch resistant layer which makes them pretty formidable at holding their own under daily wear and tear.
However if you push your finger lightly against the reflective side of the disc and you feel any dents, cuts, or cracks then it may be possible your Mortal Kombat 11 disk is faulty.
GUIDE : Check out our complete guide on how to fix un-readable discs and laser burns.
We’ve created an intensive guide which focuses on your Mortal Kombat 11 Disk. It will educate you on how to fix the issue, repair your Disk, how to identify Disk Rot and much more.
5: XBox One overheating May Cause Not Loading for Mortal Kombat 11.
Often overlooked but a console running hot can and may cause your games to stall and not load or crash on you and without proper care may result in your console becoming damaged or unusable in the future so it’s important to take action.
Fix: Clean your XBox One Today to Avoid Mortal Kombat 11 Overheating.
To help aid you we’ve created this intensive guide on cleaning your XBox One Console. This will hopefully help the console from not overheating in the future. It may also help fix your not loading issue.
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Faulty XBox One? What can you do?
If you have tried all of the above issues. Now you can confirm that it is not an update issue or an install error. If you’ve tried re-installing the game and checking your console for any outside elements. Then it’s sad to say but it’s likely your console is faulty.
Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns
However the good news is the Microsoft support team are incredibly good at offering excellent customer service. So by all means reach out to Microsoft Support for your next step.
Maybe they can benchmark your console and find the issue or simply source you a repair or replacement.
If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!
Mortal Kombat 11 Not Loading PS4?
If you’re Loading Error is with Mortal Kombat 11 on the Playstation 4 then we’ve got you covered. Below are just some easy things you can check to help resolve the issue.
If you’ve tried these fixes and you’ve still had no luck then ultimately reach out to. Once again it’s imperative that you reach out to NetherRealm Studios in regards of any issues you find.
1: Downloading the Latest PlayStation 4 Console Update.
It’s imperative that you check that your Playstation 4 is running the latest update to play Mortal Kombat 11. However there are different ways to do this.
Firstly check:
Main Menu > Settings > System > Console Info > OS Version
Latest Optimal Update for Mortal Kombat 11 on PS4 is : 5.50
Guide : Downloading the Latest Console Update to Fix Mortal Kombat 11 Not loading.
Ensure that you’re PlayStation 4 is connected to the internet or a nearby strong Wi-Fi source then download the latest Console firmware.
If for any reason your PlayStation 4 fails to update while downloading it maybe possible that either your having issues with your internet connection.
If you’re internet is good then get in contact with the Sony Support Team.
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2: Update Mortal Kombat 11 to Fix any Issues.
If you’re console is up to date then. One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest Mortal Kombat 11 update.
Be sure to check our comprehensive guide on automatically and manually installing Playstation 4 Gaming Updates.
If you’re still having problems with Mortal Kombat 11 crashing even with the latest update then it may indicate a Corrupt Update file or a Software install.
So we recommend the next step is to start from scratch.
3: How to Un-Install Mortal Kombat 11 and Re-Install fresh on PlayStation 4.
Un-Installing software from your PlayStation 4 is surprisingly easy and should not be a concern for most experienced gamers. However if you’re unsure on how to clear your hard drive of any Mortal Kombat 11 files then simply check :
- Locate game in the Games Menu
- When the desired game is highlighted, press the Options button on the controller
- Select Delete
- Confirm”
Select the Mortal Kombat 11 file and choose to un-install. Be warned though this will remove mostly all game files, data files, user settings, file saves and more. However it may be necessary to resolve your crashing issue.
Guide : How to Format and Factory Reset your PS4 to Fix Mortal Kombat 11
After a Fresh install of Mortal Kombat 11 and your still encountering the problem then more than likely this will be a Hardware fault with either the Game disk or your PlayStation 4 itself. Here’s some key things to look out for.
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4: Mortal Kombat 11 PS4 Disc May Cause Loading Errors for Users.
**If you downloaded Mortal Kombat 11 digitally then be sure to ignore this step.**
PlayStation 4 Disks are covered in a scratch resistant layer which makes them pretty formidable at holding their own under daily wear and tear.
If you’re concerned that your Playstation 4 Disk is showing significant wear and tear.
GUIDE : Check out our complete guide on how to fix un-readable discs and laser burns.
This guide will give you a deeper insight into what to look out for in terms of. Scratches, Dents, Laser Burns, Disk rot and more.
If you manage to fix your PS4 Mortal Kombat 11 disk then it may resolve your Loading issue.
However if you push your finger lightly against the reflective side of the disc and you feel any dents, cuts, or cracks then it may be possible your Mortal Kombat 11 disk is faulty.
5: PlayStation 4 overheating May Cause Freezing for Mortal Kombat 11.
Often overlooked but a console running hot can and may cause your games to stop loading or crash. Failure to act on this may result in your Playstation 4 becoming faulty. Sadly poor cleaning of your console may effect where you stand on your warranty.
Your console will have various grill intakes, and fans throughout the system. Depending on the version of the PlayStation 4 you have.
The later consoles are a lot more adequate at dealing with lengthy gaming sessions however none the less if you notice that your ventilation holes and grills are compact with dust or other debris then it may not be allowing warm air to escape.
GUIDE: PlayStation 4 Overheating Solution and Cleaning Guide
We have created the above guide to give you a quick Fix in resolving your Loading Issues. Only commit to this if you believe your console is running hot and struggling.
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6: Is Mortal Kombat 11 the correct Region?
Most games these days have region locks. If your Copy of Mortal Kombat 11 is not from within your region then it may not work with your Playstation 4. Ensure that the Region code for both your Console and Game Match.
If you’re curious about this you can always reach out to Playstation Support to help resolve the issue.
7: Faulty PlayStation 4? What can you do?
If Mortal Kombat 11 is still not loading for you and you have exhausted all our options. Then sadly for now you will need to wait to hear back from the support team.
Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns
However the good news is the Sony team are incredibly good at offering excellent customer service. So Contact Sony for your next step.
Maybe they can benchmark your console and find the issue or simply source you a repair or replacement.
If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!
Mortal Kombat 11 Switch Not Loading Fix.
An issue which happens more than people may think is a Cartridge simply not booting or appearing on the Nintendo Switch main menu.
This can be incredibly frustrating and disheartening especially if your Game will not boot or display. There are a few quick fixes you can try to solve the situation.
1: Ensure your Mortal Kombat 11 Cartridge is clean or not damaged.
On the back of your game cartridge you will notice 5 gold strips of contacts.
Ensure that these are in mint condition. Make sure no blemishes, scratches or dents are present as this may hinder Mortal Kombat 11 from loading.
If you have purchased Mortal Kombat 11 brand new and you have faults on your Cartridge then it is best to seek an immediate replacement before placing it into your Switch again.
Guide : Seeking a Repair or Refund for Damaged Mortal Kombat 11 to Fix Loading
If the Game Cartridge is in great condition or you see no real issues then it maybe a hardware fault with your Nintendo Switch.
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2: Is your Mortal Kombat 11 Cartridge the correct Region?
Most games these days have region locks. If your Copy of Mortal Kombat 11 is not from within your region then it may not work with your Nintendo Switch. Ensure that the Region code for both your Console and Game Match.
If you’re curious about this you can always reach out to Nintendo Support to help resolve the issue.
3: Update your Switch to the latest Firmware Update.
Before trying Mortal Kombat 11 again be sure to visit your system Settings and try to update your Switch Console to the latest Console Update.
Sometimes new games are released and may not support the older firmware.
Guide : Downloading the Latest Console Update to Fix Mortal Kombat 11 Not loading.
If your console is running the latest update and it is still not recognising Mortal Kombat 11 then maybe a factory reset of the console maybe in order. Be warned though as if you factory reset your console then you will lose any and all data so be sure to back up all important information.
Most important data is saved to your Nintendo Link Account anyway so as long as you remember your e-mail and password details then you will be able to recover most details.
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4: How to Perform a Factory Reset on the Switch :
Main Menu > System Settings > System > Formatting Options > Restore Factory Settings
**IMPORTANT** Remember this will put your Switch back to Day one settings and you will lose any and all data. Only proceed if you have tried all other previous fixes or resolutions to solve the problem.
Guide : Factory Reset Nintendo Switch to Fix Mortal Kombat 11 not Loading
If Mortal Kombat 11 continues to not load then simply return the game to your place of purchase for a replacement.
Most stores will have no issues in providing you with a replacement to resolve the issue.
5: “My Mortal Kombat 11 Software Closed While Playing”
If you ever Experience this fault then at some point the contacts on the Cartridge have lost contact with your Pins within your Nintendo Switch. This may present yourself with two separate hardware issues.
Firstly The Spring-load within the Nintendo Switch may be damaged.
Guide : Seeking a Repair or Replacement for Mortal Kombat 11 not Loading on Switch
Once you place your Mortal Kombat 11 Cartridge in the game card it self should click and be firmly placed within the console. You should then ensure that the Game cover is then closed to allow further security.
If your having no problems with the Game Loader then it may suggest that your Pins are damaged within your console.
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6: **DAMAGED Nintendo Switch Pins**
As you can see from the picture your Nintendo Switch should feature 10 clearly visible gold pins. These pins are perfectly aligned with more pins featured behind those.
When inspecting your device if you find that some of your pins are broken, damaged or bent. This may suggest that your Pins are causing the fault with Mortal Kombat 11.
**IMPORTANT**
Do not try to fix this yourself or simply bend the pins back into place.
It’s important at this time that you should resort to your current Warranty on your Nintendo Switch. Possibly reach out to Nintendo.Support to help you with the situation.
In most cases if your Nintendo Switch or any console has bent pins or connectors then a Repair is most likely needed.
Guide : Repairing your Nintendo Switch through your Warranty.
If the Pins are showing no visible damage then it maybe a case that there are dust particles which are creating a problem for your Switch.
Be sure to use some compressed air and spray lightly. This will allow for the dust to dislodge and may hopefully improve connectivity.
We have created an in-depth cleaning guide for your Nintendo Switch to ensure that your console overheating or crashing is causing your Mortal Kombat 11 to not load. It’s a good idea for all gamers to maintain cleanliness with their Nintendo Switch.
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7: Mortal Kombat 11 wont load with Parental Locks?
The Nintendo Switch carries a pretty robust Parental Lock system. Which can either be activated via the Console itself or by using the Online Nintendo Link Account.
Usually Parental Locks are set for a reason to restrict younger audiences from accessing adult material.
Guide : Factory Reset Nintendo Switch to Overcome Parental Locks
In some cases though this can actually restrict you from playing certain games. If you find that you’re having problems with running Mortal Kombat 11 due to a parental lock then we can show you how to deactivate it.
Firstly you will not be able to remove the Parental Lock from the console or from Mortal Kombat 11 unless. You have the four pin digit that you saved when you created the parental lock.
This is why its important to use a set of numbers that you will remember. Maybe someone’s birthday or a significant date in your life.
8: How To Fix Parental Lock On Mortal Kombat 11:
Main Menu > System Settings > Parental Controls
Here you can change your settings.
Once you have input your Parental Lock Password then it is highly advised to simply change the Restriction Level to None.
This will allow you access to any and all games on the Nintendo Switch in the future.
If you do not have access or do not remember your 4 Digit Pin Number then this can be resolved by doing the following :
Once you are prompted to enter your pin number click the + Key to enter the “Forgot Pin” Menu.
Here you will be issued with an Enquiry Number (e.g 11441-77579 ).
Use this number by getting in contact with Support.Nintendo.Com and they will provide you with a Master Key. Input this key and you will have the ability to retrieve your pin number and change your parental lock restrictions.
User Submitted Not Loading Fixes
Overtime we will be updating this Troubleshooting guide with ever more ways you may solve your Loading Fault. Like we have expressed before. If you do come across any issues of Mortal Kombat 11 not loading. Be sure to reach out to NetherRealm Studios.
Conclusion.
We have yet to experience any issues of Mortal Kombat 11 not loading for us. However if the above troubleshooting guide does not resolve the issue. Be sure to try some of the following guides.
Universal Guides:
Repair or Replace your Computer Components Today!
Protect your Game Saves from Damage and Corruption.
Repairing Your Scratched Games and Faulty Discs.
Online & Connection Guides:
How to Test and Bolster your Internet Connection.
Best Internet Providers for Gaming and Streaming 2018.
